You must use MFA
It is important to ensure that unauthorised persons cannot access your information or your account. To minimise such risks, you must have multi-factor authentication (MFA) enabled in order to log in to various systems, such as Canvas and the student website.
Here is a guide on how to activate MFA.
If you need assistance or have questions about MFA, please contact ITS Servicedesk through the form below.
Find system information and self-help guides
Self-help in Manual
Before you contact Servicedesk, you can search for instructions and help on the University's website Manual.
Change or get new password
Have you forgotten your password or need to change you current one? Please use our password tool.
Operational information
Could the problems be due to a service disruption? Please check the Operational information blog.
Opening hours at the ITS Servicedesk
We are open on weekdays (excluding public holidays) from 08.30 to 16.00.
Our telephone number is 090-786 63 00.
